Smart Hall opens at Al Kifaf Center

Noura Al Sawalhi, Head of Dubai Municipality Al Kifaf Center. (Supplied Photo)

Dubai Municipality Al Kifaf Center opens Smart Hall … reports Asian Lite News.

Noura Al Sawalhi, Head of Dubai Municipality Al Kifaf Center. (Supplied Photo)

Dubai Municipality Al Kifaf Center has extended its services to the public 24 hours a day by opening a Smart Hall, which will offer 47 online services of government departments and other establishments in Dubai and other emirates.

Services available in the Smart Hall include that of Dubai Police, RTA, Government of Ras Al Khaimah, Sharjah Municipality, Ajman Sewerage Department, Public Prosecution, Fly Dubai, Air Arabia, Al Ansari Exchange, Emirates Islamic Bank, Federal Electricity and Water Authority, Salik, Nol, e-Dirham, Abu Dhabi National Insurance Company, Al Ain Distribution Company, National Bonds and Beit Al Khair Society.

Noura Al Sawalhi, Head of Al Kifaf Center said the Smart Hall at Al Kifaf will be the first in the country to offer such services to the public around the clock meeting their needs from many local and federal departments.

“This is part of the plan to develop the services in the Municipality centers and to achieve the concept of Happy Dubai. Anyone who wants to do business in the evening and round the clock can come to the Smart Hall, where they have a hotline phone connected to Dubai government call centers, self-screens for customers, iPhones, Galaxy and iPads to connect more easily and conveniently,” she said.

Al Sawalhi added that the Center has plans to train customers on how to use these devices to finish their transactions. “They will be trained on new services and smart applications and the way services are offered. There will be machines for drinks and snacks for the convenience of the visitors as well as seating arrangement,” she said.

Al Sawalhi said though the number of services offered by the Smart Hall is 47, the total number of services can be more than 100 including the detailed services, such as renewing or clearing transactions or introducing new transactions.

She added that within the framework of the government plan, Dubai Municipality will be a paperless department and all its transactions will take place electronically.

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